Candid Studios
Help Center
Short, step-by-step guides for working with Candid Studios, from signing your contract to downloading your photos.
Start Here
- What To Expect After You Book With Candid Studios GuideFollow the Your Journey tracker in your client portal from booking to delivery, and see what to do at each stage.
- How To See What You Owe And Pay Your Balance Check your agreement, what you have paid and your remaining balance, then pay securely from your client portal.
- How To Complete Your Pre-Production Questionnaire Fill out the pre-production questionnaire to share your timeline, vendors, songs and must-have shots before your day.
- How To Get Proof Of Insurance For Your Venue Download our certificate of insurance or copy a link to forward to your venue coordinator.
- How To Use The Candid Studios App Find your event details, Guest Camera, documents and shot list in the Candid Studios app.
- How To Message The Candid Studios Team Send a message about your event from your client portal, or reach us by email.
Browse By Topic
Booking And Proposals
Reviewing your proposal and signing your contract.
4 Articles
- What To Expect After You Book With Candid Studios
- How To Book A Consultation
- How To Review Your Estimate And Service Agreement
- How To Use Your Referral Program
Planning Your Event
Questionnaires and getting ready for your day.
11 Articles
- How To Complete Your Pre-Production Questionnaire
- How To Invite Your Partner To Your Client Portal
- How To Find Recommended Vendors In Your Area
- How To Get Proof Of Insurance For Your Venue
- How To Use The Candid Studios App
Your Gallery
Viewing, downloading and sharing your photos.
5 Articles
- How To View And Download Your Photos
- How To Favorite And Share Your Photos
- How To Order Prints From Your Gallery
- How To Watch Your Film And Leave Feedback
- How Photo And Film Delivery Works