Help Center
Planning Your Event
Questionnaires and getting ready for your day.
9 Articles
- How To Complete Your Pre-Production Questionnaire Fill out the pre-production questionnaire to share your timeline, vendors, songs and must-have shots before your day.
- How To Invite Your Partner To Your Client Portal Give your partner their own access to your event so you can plan together.
- How To Find Recommended Vendors In Your Area Browse recommended venues, planners and florists in your wedding market from the portal.
- How To Get Proof Of Insurance For Your Venue Download our certificate of insurance or copy a link to forward to your venue coordinator.
- How To Message The Candid Studios Team Send a message about your event from your client portal, or reach us by email.
- How To Update Your Account Details And Password Update your name, photo, contact info and password from your client portal.
- How To Use The Guest Camera At Your Event Set up photo challenges and manage the guest camera album from your event page.
- Client Portal Glossary GlossaryPlain definitions of the terms you meet in your Candid Studios client portal, from the questionnaire to the release and the guest camera.
- Client Portal Troubleshooting TroubleshootingFixes for common client portal messages, from watermarked photos and a locked questionnaire to download errors and empty pages.